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Cookie Policy

Last updated: December 15, 2024

1. Introduction

This Cookie Policy explains how Pogon Public Speaking Academy ("we," "our," or "us") uses cookies and similar technologies when you visit our website pogonupsoa.com (the "Service"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

By continuing to use our website, you consent to our use of cookies as described in this policy.

2. What Are Cookies

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Pogon Public Speaking Academy) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. Without these cookies, services you have asked for cannot be provided.

Examples of Strictly Necessary Cookies:

  • Session cookies: Remember your inputs when you fill out forms
  • Authentication cookies: Keep you logged into secure areas
  • Security cookies: Detect authentication abuses and protect user data
  • Load balancing cookies: Route user requests to the same server in a pool

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages visitors go to most often and if they get error messages from web pages. These cookies don't collect information that identifies a visitor personally.

Examples of Performance Cookies:

  • Google Analytics: Tracks website usage, user behavior, and traffic sources
  • Page view tracking: Counts page visits and popular content
  • Error tracking: Identifies technical issues and broken links
  • Speed monitoring: Measures page load times and performance

3.3 Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features. They may be set by us or by third-party providers whose services we have added to our pages.

Examples of Functionality Cookies:

  • Language preferences: Remember your selected language
  • Font size settings: Remember accessibility preferences
  • Form data: Remember information you've entered in forms
  • Chat services: Enable customer support chat functionality

3.4 Marketing and Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns.

Examples of Marketing Cookies:

  • Social media pixels: Track interactions with social media content
  • Retargeting cookies: Show relevant ads on other websites
  • Campaign tracking: Measure effectiveness of marketing campaigns
  • Conversion tracking: Track user actions after clicking ads

4. Third-Party Cookies

We may use third-party services that place cookies on your device. These services help us operate our website and provide better user experiences.

4.1 Google Services

  • Google Analytics: Website traffic analysis and user behavior tracking
  • Google Fonts: Web font delivery and display optimization
  • Google Maps: Interactive maps and location services

4.2 Social Media Platforms

  • Facebook: Social sharing buttons and audience insights
  • Twitter: Tweet embedding and social sharing
  • LinkedIn: Professional networking integration
  • YouTube: Video embedding and playback analytics

4.3 Communication Tools

  • Email marketing platforms: Newsletter delivery and engagement tracking
  • Customer support chat: Live chat functionality and support tickets
  • Video conferencing: Online course delivery and virtual consultations

5. How Long Do Cookies Stay on Your Device

The length of time a cookie stays on your device depends on its type:

5.1 Session Cookies

These are temporary cookies that expire when you close your web browser. They are not stored on your device permanently.

5.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. The duration varies:

  • Preference cookies: 1 year
  • Analytics cookies: 2 years
  • Marketing cookies: 30 days to 2 years
  • Social media cookies: 1-2 years

6. Managing Your Cookie Preferences

6.1 Cookie Consent Manager

When you first visit our website, you'll see a cookie consent banner that allows you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your cookie preferences

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View what cookies are stored on your device
  • Delete existing cookies
  • Block cookies from specific websites
  • Block third-party cookies
  • Delete all cookies when you close your browser

Browser-Specific Instructions:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

6.3 Opting Out of Third-Party Cookies

You can opt out of certain third-party cookies directly:

  • Google Analytics: Google Analytics Opt-out Browser Add-on
  • Facebook: Facebook Ad Preferences
  • Network Advertising Initiative: NAI Consumer Opt Out

7. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

7.1 Disabled Necessary Cookies

  • Unable to log into secure areas
  • Loss of form data when navigating pages
  • Inability to maintain preferences
  • Potential security vulnerabilities

7.2 Disabled Analytics Cookies

  • We cannot improve our website based on usage patterns
  • Difficulty identifying and fixing technical issues
  • Less relevant content recommendations

7.3 Disabled Marketing Cookies

  • Less relevant advertisements
  • Repeated display of the same ads
  • Inability to track marketing campaign effectiveness

8. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

8.1 Web Beacons (Pixel Tags)

Small graphic images embedded in web pages or emails to track user interactions, such as:

  • Email open rates
  • Page view tracking
  • User behavior analysis

8.2 Local Storage

HTML5 local storage allows websites to store data locally within your browser:

  • Larger storage capacity than cookies
  • Persistent until manually cleared
  • Used for offline functionality

8.3 Session Storage

Temporary storage that expires when you close your browser tab:

  • Form data preservation
  • Temporary user preferences
  • Page state maintenance

9. Mobile App Tracking

If we develop mobile applications in the future, we may use mobile-specific tracking technologies:

  • Device identifiers: Unique device identification
  • App analytics: Usage patterns and crash reporting
  • Push notifications: Delivery tracking and engagement
  • Location services: GPS-based features (with permission)

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. When we make changes:

  • We will update the "Last Updated" date
  • Significant changes will be announced on our website
  • We may request renewed consent for new cookie types
  • Previous versions will be archived for reference

11. Legal Basis for Cookie Processing

Under Canadian privacy laws and international regulations, our legal basis for using cookies includes:

  • Consent: For non-essential cookies, we obtain your explicit consent
  • Legitimate Interest: For analytics that help improve our services
  • Contractual Necessity: For cookies essential to providing requested services
  • Legal Obligation: For cookies required by applicable laws

12. Contact Us About Cookies

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Pogon Public Speaking Academy
Privacy Officer
1250 René-Lévesque Blvd W, Suite 2200
Montreal, QC H3B 4W8
Canada

Email: [email protected]
Phone: +1 (514) 555-0123

We will respond to your inquiry within 30 days of receipt.

13. Related Policies

This Cookie Policy should be read in conjunction with our other policies:

  • Privacy Policy - How we collect and use personal information
  • Terms of Service - Terms governing use of our website

14. Manage Your Cookie Preferences

You can update your cookie preferences at any time using the controls below:

Pogon Public Speaking Academy

Empowering professionals across Canada with exceptional public speaking skills since 2015.

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